Shipping policy
Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times & Rates
- United States (Standard): 3-5 business days
- United States (Express): 1-2 business days, additional fee applies at checkout
- International: 7-14 business days, depending on destination
Free standard shipping on all US orders over $50. Orders below this amount incur a flat shipping fee, calculated at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can also track your order status by logging into your account on our website.
Customs & Duties
For international orders, customs fees, taxes, or duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, please contact us at [tvoj email] with your order number and we'll investigate with the carrier.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses, but we'll do our best to help resolve the issue.