Contact information

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Yes, we ship to most countries worldwide. International shipping times vary by destination, typically 7-14 business days. Customs fees may apply.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.

Start by identifying your skin type and concerns. Our product pages include detailed descriptions and recommended skin types. You can also take our skin quiz or contact our support team for personalized recommendations.

Introduce one new product at a time, starting with 2-3 times per week. Gradually increase frequency as your skin adjusts. This helps identify any sensitivities and allows your skin to adapt.

Many of our products are formulated for sensitive skin. Look for products labeled 'sensitive skin friendly' and always patch test new products before full application.

Complete ingredient lists are available on each product page under the 'Ingredients' tab. We believe in full transparency about what goes into our formulations.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unopened products for a full refund within 30 days of delivery.

Please contact our customer support team immediately with photos of the damaged items. We'll arrange a replacement or refund as quickly as possible.

You can reach our support team via email at support@example.com or through the contact form on our website. We typically respond within 24 hours during business days.